Tuesday, March 2, 2010

Week 7 - "Time Trails & Accountability"

"It is not only what we do, but also what we do not do, for which we are accountable."
- Moliere


Tuesday is marked for the 1000-meter time trail. Every month in Master’s Swim, we test our abilities by swimming 40 lengths of the pool. Today is this test in swim.

Coach Mike’s Master Swim (I did the B workout)
250M Smooth
100M Single Arm
100M Catch-up
3 X 100M: 2:00
2 X 100M: 1:50
100M Smooth
1000M Time Trail
200M Cool down


I know that my time was 15:39 for a full 1000 meters and that is all I am accountable for.

The workout was short due to a Master’s Swim meeting with the Head of Operations and the so-called Aquatic’s Director at 6:45AM.

It was a good gesture that they wanted to meet with paying customers on the conditions of the pool, but this meeting should never have taken placed.

The Alpharetta LTF pool consistently has been in poor quality. PH balances off, chemicals not monitored, lack of proper equipment to vacuum the pool, dirty pool bottoms littered with band aids, hair and unknowns, pumps/filters inadequate, electrical issues and tile problems from the day the doors opened.

A majority of the Master’s team was at the meeting and stressed concerns. I sat there and listened to the complaints and what the swimmers wanted, which should be the norm for a high quality gym facility. A few times the conversation went off on tangents and did not focused on the major concern, but I listened more to what the Head of Operations and the so-called Aquatic’s Director had to say about the concerns. Many excuses where made by these two individuals in what is supposed to be their job and responsibility in maintaining the pool.

A lot of excuses were mad, but action is what is needed to rectify the inadequacies. We can have email blast, promises up the “wazoo” and verbal commitments all day long. I do not care about all the steps they are putting in, the changes they are making, the email blasts people want, the money they are spending and all the promises that were laid out. The only thing that matters is a clear, clean pool for their customers, period. This is what they get paid for in a profit business and this is what the basic service should be.


All I heard out of this meeting was, “by March 15th the steps will be in place to rectify the situation.”

The goal has been set with a deadline in place. This is the day I test Ops and the so-called Aquatics directors commitment to their customers.If they cannot meet this goal then remove the people currently in charge of this process and get a capable team in place that can do the job right.

Holding people accountable for their actions is the only way to resolve this issue.

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